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We cannot take orders over the phone. Here's why.
You can order books, DVDs, Native American jewelry and crafts, vintage Dooney & Bourke handbags, and other products from us by using the shopping cart system on Horsekeeping.com. You'll find a complete list of products at the bottom of this page. If you would like the books that are written by Cherry Hill or Richard Klimesh to be autographed, just include a note with your order. We are happy to do that !
We ship twice a week, usually Monday and Thursday. We mainly ship via U.S. Postal Service by Media Mail, First Class, Priority and Priority Mail International from Livermore, Colorado. We ship to the USA and most foreign countries. If you country is not in the drop down list on the shopping cart, please contact us.
START by selecting the products you want to buy by clicking the "ADD TO CART" button on the item page. To add more items to the cart, click on the "Continue Shopping" button.
CHOOSE COUNTRY. When you are finished adding items to the cart, click the drop down menu at 1. Choose country for shipping and select the country that your order will be shipped to.
WE STRONGLY SUGGEST THAT INTERNATIONAL CUSTOMERS CHOOSE PAYPAL, WHICH SEEMS TO WORK MORE SMOOTHLY FOR INTERNATIONAL PAYMENTS. THIS IS BECAUSE STRINGENT CREDIT CARD REGULATIONS MAKE VERIFYING INTERNATIONAL ADDRESSES DIFFICULT. We will not ship to an Unconfirmed PayPal address.
CHOOSE METHOD OF PAYMENT. Click the drop down menu at 2. Choose payment option and choose one of the following:
CHECK OUT. Then click "Check Out".
your confirmed Billing address or confirmed PayPal address.
Your order will be shipped via US Postal Service to your Confirmed Billing Address. We do not ship to an unconfirmed credit card or PayPal address.
WRITE us any notes such as autograph instructions.
READ the Shipping and Refund Policy and check the box that says you read it.
CLICK on the Submit button.
If you chose payment by money order, see "More Information on Payment Methods" below.
If you chose payment by credit card or PayPal you will be transferred from our website to https://payflowlink.paypal.com, a secure website that processes both credit card and PayPal payments.
WAIT as you are transferred . . . then
Follow the instructions by providing your credit card or PayPal information. Check your numbers carefully as you enter them. Be sure you enter the security code from your credit card correctly. You can read about that here http://www.horsekeeping.com/csc-info.htm .
If you have any questions on the ordering process, write Paula at
** MORE INFORMATION ABOUT PAYMENT METHODS **
We accept the following forms of payment:
Card - Secure Online Transaction; PCI Compliant (Processed quickly and securely
- Secure Online Transaction; PCI Compliant.
Also, there is a Credit Option through PayPal called PayPal Credit.
For International orders, we only accept Credit Cards and PayPal.
For USA orders we accept Credit Cards, PayPal, and Money Orders in US FUNDS from the US Post Office or a Money Order from a US bank.
No personal checks. No cashier's checks. No foreign funds. No money orders issued outside the US.
Make Money Order payable to "Richard Klimesh".
Why we can't take orders over the phone.
It is common for large stores and companies to take credit card orders over the phone but because of current security regulations this practice is illegal for many small to mid-size companies, including Horsekeeping LLC.
Every merchant that takes a credit card number from a customer must be PCI compliant. PCI stands for Payment Card Industry Data Security Standard. This is a series of security measures that protect customer personal data. Horsekeeping LLC is PCI compliant for all credit card and PayPal orders that are placed on our website because those orders are encrypted and secured by online merchant processors PayPal, First Data and Versign. To be PCI compliant the credit card numbers are not seen, handled or stored by the merchant - the merchant has no access to the credit card numbers.
When a merchant takes a credit card number from a customer over the phone or receives a credit card number by email (very bad idea) or by letter, they then have a written record of the customer's credit card number. If a merchant plans to do this, they are required by law to protect the customer's information by installing complex network security measures that are way too expensive for many small businesses like Horsekeeping LLC.
So, Horsekeeping LLC offers PCI compliant, safe and secure online ordering for all credit cards and PayPal but we cannot take orders over the phone.
COMPLETE PRODUCT LIST
- Animal Carvings
Jewelry - see column at right