Because it is a 30 mile round trip
to our post office, we only ship twice a week.
Monday (cut-off time for orders
is 6 PM Sunday).
Thursday (cut-off time is 6 PM on Wednesday).
schedule is subject to change due to weather and other factors.
will only ship to a Confirmed Billing address.
to the increase in credit card fraud and the inability of payment processors to
identify fraud in a timely fashion, we can no longer ship to a different address
than your confirmed billing address.
this means is that when you place an order with us at Horsekeeping LLC, both the
billing and shipping address must show the name, street address, city, state and
zip code that is on file with your credit card company or PayPal. Your
order will be sent to your Confirmed Billing Address.
We will not ship to an unconfirmed
credit card or PayPal address.
change is due to the fact that PayPal, American Express, Visa, MasterCard and
Discover will not protect a merchant who ships to an address other than a confirmed
But did you know that
you can have multiple confirmed addresses (such as your home, work place) associated
with your credit card or PayPal accounts? Contact your credit card, bank or PayPal
to go through the verification process for adding more confirmed addresses to
We know this change could
cause some inconveniences with a few of our customers but there are always solutions.
want us to ship to a work address which is different than your home billing address.
Solution - add your work address to your credit card or
PayPal account before you place your order. Then use that new confirmed address
both as the billing and shipping address when you place your order.
want to send a gift.
Solution - Plan a little further ahead. We will
ship the order to you and you can deliver it to your gift recipient.
are placing an international order and the address verification process doesn't
seem to be working.
Solution - Use PayPal
that seems to work better with many international orders.
will not ship to an Unconfirmed PayPal address.
Costs - We choose the best method of shipment for you and charge you our actual
For expedited service (read UPGRADE
section below) or if you have other shipping questions, please contact Paula at
and DVDs within the USA are shipped by US Media Mail
with Delivery Confirmation. For these orders, enter your Post Office address in
the Ship To section of your order.
and Native American Items are sent via US Mail either First Class or Priority.
Please use your postal address for shipping.
and Bourke. Shipping to the USA is included in the price of the item. Handbags
are generally sent via Priority Mail but wallets and small bags might be shipped
via First Class Parcel. Please use your postal address for shipping.
or Heavy Packages, domestic or international, will be shipped via the most
appropriate carrier. We will contact you before shipping if we need more information.
We ship many domestic
orders via USPS (US Postal Service) First Class Parcel to save you shipping
costs. In the USA, delivery time is usually about a day longer than for Priority
Mail. There is no guarantee by the US Post Office for Priority Mail delivery time
but domestically it usually takes 2-3 days; domestic First Class parcels usually
take 3-4 days. Neither we nor the United States Post
Office give a delivery date guarantee.
you want to upgrade a USA order to Priority Mail, write us a note in the note
box of your order and if you paid by credit card, we will add the extra charge
as a reference transaction to your original order. (Depending on weight, size
and value, Priority upgrades start at $5).
paid by PayPal and want Priority shipping, the quickest way to upgrade a small
package or book is for you to send $5 to
along with your order number and a note that says "upgrade to Priority". If you
do not do that or if you have a large or heavy package, we can send you a PayPal
request for payment. You will need to watch for the email invoice or log into
your PayPal account and pay it - otherwise shipping of your order might be delayed.
understand that if you request an upgrade to Priority on Tuesday and our next
ship day is Thursday, the package will go out Priority on Thursday (we
only ship twice a week, usually Monday and Thursday.)
do not offer the Priority Express option because from our small rural Post Office,
Priority Express is delivered in two days, not one day as in many urban areas.
We feel in most cases it is better to choose Priority over Priority Express.
to our remote location, we do not have package pickup service from FedEx, UPS
or USPS. We must drive 30-80 miles, depending on the location of the carrier's
drop off point, in order to send a package. Therefore, an upgrade to overnight
services will only be possible if your need coincides with a planned trip to town
or to the post office. If you want an upgrade to FedEx overnight, upgrades start
at $55 depending on weight, size, value and whether you want First Overnight,
Priority Overnight or Standard Overnight.
If you have
any questions, please contact Paula at